Frequently Asked Questions

Everything you need to know about your Hello.LA.Girl® shopping experience.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental U.S. Express shipping options are available at checkout for those who need their fashion fix faster.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, swimwear and earrings are final sale.

How do I know which size to choose?

Each product page features a detailed size guide tailored to that specific garment. If you are between sizes, we generally recommend sizing up for the best fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and Buy Now, Pay Later options like Klarna and Afterpay.

Can I track my shipment?

Yes! Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey to your doorstep.

Do you ship internationally?

Hello.LA.Girl® currently ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.